We process orders as fast as possible so you get your order quickly. Unfortunately, because of this any requests to change an order must be submitted before the item is processed. Once it is processed, it is with the printers and we are no longer able to edit the order.
Please reference the size charts listed on our product pages and double check your order before you click submit.
Email us asap at firstname.lastname@example.org as soon as possible. Due to how we process orders it may be to late to change the address, in which case we'll resend it for free to domestic address up to one time. International orders will need send additional payment to cover additional shipping charges.
Yes! We provide tracking numbers for all United States orders! Tracking numbers will be provided 24-48 hours after your item has shipped out and will be available online. To find your status tracker, please check your confirmation email.
Our t-shirts are made-to-order, so there is some time required to print and dry the shirt and prepare it for shipping.
In some cases, it can be processed the same day, but we can't guarantee it. All shirts will be processed and sent for shipping in two to three business days after you place your order.
The average wait times vary for each country. We ship USPS and people in the U.S. should expect their shirt at their door 3-5 business days after ordering STANDARD service and 2-3 business days EXPRESS. Orders for CANADA should expect their shirt 5-10 business days after ordering STANDARD service and 3-5 business days EXPRESS. All INTERNATIONAL order will arrive between 10-24 business days (unfortunately the longer delivery time is usually due to customs!).
Depending on your order we will ship from one of our facilities in Toronto, Canada or New York State.
Yes! We use shirts which are produced in North America.
Buyers are responsible for returning any shirts they are defective in original packaging and in new condition. You will be refunded 100% for the tshirt (excluding shipping costs). We can only offer a 100% refund for defective orders because we are a custom order shop. We can take back t shirts that do not fit or you simply want to return with a $7 restocking fee, $15 fee for Hoodies. Tees Happen offers a 100% satisifaction guaranteed return policy. Please email email@example.com for an RMA number and the address to which your shirt should be returned. Upon receipt, we will refund your purchase.